What delivery options are available and what are the costs associated?
- Art Van Furniture offers FREE Ship-to-Store delivery. Simply select this option at check out and pick up your purchase at your nearest Art Van Furniture.
- White Glove in-home delivery is available for most deliveries within 100 Miles from any Art Van Furniture Store. White Glove delivery fees are $99.99-$149 depending on location and include placement of your furniture within your room of choice, removal shipping packaging and assembly of most items (items noted with "Assembly Required" will not be assembled at the time of delivery).
- White Glove Delivery is also available outside of our service area within the United States. The delivery fee will appear during the checkout process.
Do you offer delivery to Canada?
- Yes! Art Van Furniture provides delivery to Canada. Some locations in Canada lie within our local delivery area and we even provide delivery service to areas outside of our local area. Call a Consultant for further information at 888-4-ARTVAN.
How soon can I receive my delivery?
- For most in-stock items, deliveries can be completed within 72-hours of purchase. Mattresses can be delivered as quickly as the day after you purchase!
Can I request a delivery time?
- You will receive a call the day before your scheduled delivery date with a two hour window of when the delivery will be completed.
What do I need to do if I need to change my delivery date?
- To reschedule a delivery, contact your store or a Consultant at 888-4-ARTVAN to request a date change.
If some items are on backorder, and I have a partial delivery, do I pay another delivery fee?
- Your delivery will only be charged one delivery fee for your purchase regardless of the availability of all items.
Is the delivery fee per item or per order?
- The fee for local deliveries is for the entire order and not for each item.
Is there tax on delivery fee?
- Tax is dependent upon the delivery location. Contact a Consultant via phone at 888-4-ARTVAN, email or live chat for further information.
Will my purchase be assembled upon delivery?
- Most items will be assembled upon delivery. Some Clearance Center merchandise and items noted with "Assembly Required" will need the guest to assemble.
Will you remove my old furniture?
- With a mattress purchase of $699, Art Van Furniture will remove your old mattress upon request; however, all other furniture must be removed prior to delivery.
How long will my merchandise be held at customer pick up?
- Your merchandise will only be held for 48-hours after your scheduled pick up date.