Total Satisfaction Guarantee
We are so confident that you will enjoy your new furniture purchase, that if you are not satisfied, for any reason, call us within 30 days of your delivery and we will do whatever it takes to make you happy, even if it means a full refund. Certain exclusions may apply, contact Store for details. Return delivery charges may apply.

Low Price Guarantee
We guarantee that you cannot make an identical furniture purchase, including any delivery charges, for a lower price in our service area for 30 days after your purchase. If you do, Art Van will refund the difference plus 10% of the difference.

Fast Delivery
Fast delivery of in-stock merchandise that has been paid in full can be scheduled at your request on available days in designated areas (weather permitting, excludes online purchases). See purchasing store for details. Standard delivery charges may apply.

In-Home Set Up
We place the furniture in your home, out of the cartons and fully assembled. Excludes Clearance Center merchandise.

Free One Year Service
We maintain our own staff of expert technicians who are skilled artisans to provide you with "Free Service" on manufacturers defects on non-Clearance Center items for up to one year after delivery of your furniture, so long as you are within our service area. As your exclusive remedy, we will repair the item or, at our option, replace it. Although in-home mishaps such as scratches, tears and intentional damage do not fall under our "Free Service" policy, our Service Department will be happy to advise you on how best to handle these issues. Since fabric mills and furniture manufacturers do not guarantee fabrics, they are not guaranteed against wear, color-fastness, or any damage caused by any cleaning process. However, Art Van will advise you on any fabric-related concerns within the first year.

Click here for our online customer service request form.


All online Art Van Clearance Center purchases are brand new merchandise. All Clearance Center purchases are sold AS-IS. A one-year warranty against manufacturer's defects may be purchased, and fabric and leather protection are available. Certain Clearance Center merchandise may require assembly. Please ask your Internet Sales Representative for more information.

Mattress and Recliner Express
Next Day delivery of in-stock bedding and recliners which have been paid in full can be scheduled at your request on available days in designated areas (weather permitting, excludes online purchases). See purchasing store for details. Standard delivery charges may apply.

$50,000,000 In Stock Furniture Selection
We carry $50,000,000 worth of furniture inventory in our 1,000,000 square foot warehouse. Buying in carloads guarantees you the lowest prices. And when you've made your selection, our in-stock position ensures quick delivery to your home.